Believe me when I tell you that I can offend even when it is meant for praise. We’ve all said things that people interpreted much differently than we thought they would. These seemingly benign comments lead to the awful feeling that only comes when you’ve planted your foot firmly into your mouth.
Genuine integrity is the foundation of a person’s credibility. Credibility creates confidence, and that confidence allows influence.
According to Steven Covey, “Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that upholds all relationships”. Trust is crucial in the leadership process. In fact, trust is required for effective leadership.