CONSIDER THESE 5 INSIGHTS TO YOUR LEADERSHIP APPROACH IN 2021

“This is a new year. A new beginning. And things will change.

TAYLOR SWIFT

If you read my recent blog, “Goal Setting Questions Determine the Path Forward,” then you understand the benefits of putting together well-described goals by following the questioning process below.

Xwhere you are now, or your current reality
Ywhere do you want to go—what will be your finish line
WhenThe date you want to cross the finish line

Well, I thought I would piggyback on that topic and share how I will approach 2021. Sure, I have put together 4 goals for 2021. However, in the last few days, I’ve had my inner self (vision) sitting on one shoulder and my outer self (reality) sitting on the other shoulder. Both gave me positive and annoying feedback on how to approach the new year. I know, it sounds weird, but this content came from them.

Being a leader in 2020 has been challenging, but we should be amazed because we have gotten through it. However, as a leader, you should be thinking of your approach in 2021. Things have changed, things will change, and new challenges will come in to play. So we need to embrace this reality and prepare to answer the question;

How do you approach your leadership in these times?

2020 didn’t turn out anywhere near where I thought it would. I hadn’t even the slightest clue the economy would fall, jobs would be lost, and travel would be minimal. I’ve said this before, my daughter’s family moved to Athens, Greece, in January, and we haven’t been able to go and visit. They haven’t been able to come back to the U.S., and my wife and I had to go through Christmas without our grandkids (we face timed). Our hearts were broken! 

I don’t expect 2021 to turn back to how it was before the crisis, but I think we need to think differently and be willing to take a different approach in our leadership. Don’t get me wrong, necessary leadership skills are still valid, but our approach must embrace the current conditions and embrace change. 

Leaders who lead in the real world tend to find success than leaders who lead in a world that doesn’t exist. No one knows the future, but that doesn’t mean you can’t prepare. And while I have no superior insight into the future than you do, I have identified these 5 insights as my approach to 2021. 

1.     Uncertainty

The future is uncertain. Reality says that has been true since the beginning of time. Right now, nothing is predictable. Think about it, a new government and a continual crisis, who knows what will take place.

Leading through uncertainty—requires a whole new skill set. With the future being uncertain, you must lead with agility and flexibility. Those two attributes will allow you to identify change and make the necessary adjustments. 

2. Instability

Uncertainty is one thing. It removes your ability to see what’s ahead.

Instability is different. Instability means the present circumstances are volatile and unsteady. The most effective way to lead through instability is to identify the most traction and utilize your resources to maximize the outcome. The best way to create future momentum is to pour resources into anything that’s producing current momentum. That’s why restaurants are beefing up takeout and drive-thrus. 

In these unstable times, when you find momentum, keep fueling it. And keep the options open.

3.     Economic Unknown

People are spending like there’s no tomorrow and saving money at historic highs. Others on the lower end of the socioeconomic spectrum go broke. Who knows what’s going to happen next? And the U.S. presidential election throws an extra measure of unpredictability into the mix.

How will I approach the economic strangeness in 2021? I will prepare for a season of savings and charity. You can’t give what you don’t have.

4.     Opportunity

Opportunities always exist in a crisis. Innovation is born out of a crisis. A crisis is an accelerator of new ideas. The current crisis has generated changes such as; the emergence of the home as the new hub for fitness, schooling, work, shopping, entertainment, and church. The very obstacle you’re fearing might be the most incredible opportunity you’re facing. It all depends on how you approach it.

Obstacle or opportunity? The future belongs to those leaders who take advantage of opportunities. 

5.     Internationally Grow Yourself

I saved the most important until last, but the best thing you can do is deepen your personal growth for the year ahead. John Maxwell said, “We see the world NOT as it is, BUT as we are.”

I think the best things in life won’t ever come to us (believe me, I’ve approached much of my life that way). No, what I’ve found is I need to grab them. I don’t expect them to roll downhill to me, but instead, I have to climb the hill and grab them.

Every problem or crisis introduces one to themselves. It brings out the best and worse of us. 

The number one catalyst in growth is identifying growth areas. In life, it’s not what we get that makes us valuable. It’s what we become in the process that brings value to our lives. Action is what converts human dreams into significance. It brings personal value that we can gain from no other source.

So how do we intentionally grow ourselves? Here you go.

  • Take action
  • Re-affirm your values
  • Evaluate your character
  • Experience your inner fulfillment
  • Read books 
  • Listen to various podcast
  • Identify a mentor
  • Consider being coached 

If you want to grow yourself, your growth will thrive in these difficult times. Invest your time and effort to grow yourself intentionally. The results will be astounding!

<p class="has-text-align-left" value="<amp-fit-text layout="fixed-height" min-font-size="6" max-font-size="72" height="80"><img class="wp-image-7168" style="width:200px;" src="https://leaderinfluence.files.wordpress.com/2020/12/db3-1.jpg&quot; alt="">

<p class="has-text-align-left" value="<amp-fit-text layout="fixed-height" min-font-size="6" max-font-size="72" height="80">D<em>enis is a former VP of Safety, HR and Risk Management and is currently a Director of Health & Safety for a major supply chain organization. As an Executive Director of the John Maxwell Group, Denis is a certified leadership coach, trainer, keynote speaker, and DISC Behavior Consultant. He is a passionate person of influence committed to teaching and communicating practical and relevant influencing techniques. His unique passionate and emotionally driven style resonates with many, creating a desire to become an effective leader. Denis </em>c<em>an be reach by email at; dbaker@leaderinfluence.net to receive more information on improving your leadership and increasing your teams performance.</em>Denis is a former VP of Safety, HR and Risk Management and is currently a Director of Health & Safety for a major supply chain organization. As an Executive Director of the John Maxwell Group, Denis is a certified leadership coach, trainer, keynote speaker, and DISC Behavior Consultant. He is a passionate person of influence committed to teaching and communicating practical and relevant influencing techniques. His unique passionate and emotionally driven style resonates with many, creating a desire to become an effective leader. Denis can be reach by email at; dbaker@leaderinfluence.net to receive more information on improving your leadership and increasing your teams performance.

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GOAL SETTING QUESTIONS DETERMINE THE PATH FORWARD

“A goal without a plan and timeline is just a wish”

DENIS BAKER

We are finally coming to the end of one of the most challenging years of my life! I bet many of you would say the same. 

As I look into the many variable possibilities of 2021, I realize that setting achievable goals is a critical path to achieving success. Many of us feel as if we’re floating in our world, not knowing what will come next. Most of us are hard workers, but maybe we didn’t get where we wanted in 2020, and maybe our attitude has fallen to there is nothing worthwhile.

Regardless of the future, we need to continue our goal-setting activities; whether it is personal or professional, the ability to know where we want to go will give us the skill to pick the right road going in the right direction. However, the way we approach the process determines the outcome. The process of setting goals helps identify where you want to go. By knowing specifically what you want to achieve, you know where you have to concentrate your efforts. This will enable you to quickly identify distractions that can lead you off course.

To accomplish your goals, you need to know how to clearly write them. You can’t merely say, “I want,” and expect it to happen. Goal setting is a process that requires careful consideration of what you want, the hard to do and ends with the desired outcome. 

In recent years, I have added a phase to my goal-setting process. Not only do I identify what I want to achieve by year’s end, but I now ask questions to define the specific goal I want to achieve.

Here is my new questioning process;

Xwhere you are now, or your current reality
Ywhere do you want to go—what will be your finish line
WhenThe date you want to cross the finish line

EXAMPLES

Let me give you some example to clarify my statement;

When the National Aeronautical and Space Administration (NASA) was developed in the 1950s, the original goal was;

“Leading the World in Space Exploration.”

When John F. Kennedy became president in 1961, he changed NASA’s goal to

“Land a man on the Moon and return him safely to Earth before this decade is out.”

Let’s put the 1950s NASA goal through the test: “Leading the World in Space Exploration.”

Xwhere are you now, or your current reality?Unknown
Ywhere do you want to go? what will be your finish line?The word “leading” is somewhat vague.  Results undetermined.
WhenThe date you want to cross the finish line?Unknown, it doesn’t list any timeline

Now let’s run JFK’s revised goal through the test: “Land a man on the Moon and return him safely to Earth before this decade is out.”

Xwhere you are now, or your current realityEarth
Ywhere do you want to go—what will be your finish lineMoon—with a safe return to Earth. What will be your finish line? A successful launch, landing, and re-entry.
WhenThe date you want to cross the finish lineDecember 31, 1969.

 Looking at these two tests, which one would answer the questions below?

  1. In which decade would you have wanted to work for NASA? The 50s or the 60s?
  2. In which decade was the goal crystal clear? The 50s or the 60s?

If you focus on JFK’s revised goal, I think you know the right answers.

Let’s look at a more realistic example.

ORIGINAL GOAL – “Improve the onboarding process for new hires.”

Xwhere you are now, or your current realityUnknown
Ywhere do you want to go—what will be your finish lineTo improve the process. Results undetermined.
WhenThe date you want to cross the finish lineUnknown, it doesn’t list any timeline

REVISED GOAL – Reduce onboarding time for new hires by 50 percent in quarter two by establishing a detailed onboarding process with at least five training courses and three shadowing opportunities with experienced team members.”

Xwhere you are now, or your current realityLong onboarding process
Ywhere do you want to go—what will be your finish lineReduce the time by 50%.  New hire onboarding process that includes 5 courses and three shadowing opportunities with an experienced employee
WhenThe date you want to cross the finish lineBy the end of the 2nd quarter

Both of these examples provide clear outcomes of asking the right questions to determine the clarity of each goal. 

SO WHAT, NOW WHAT

When we have clearly defined goals with expected outcomes and achievement dates, we set the path forward down the chosen road to achieving our vision and desires for the new year.

If you aim for nothing, you’ll hit it everytime.”

UNKNOWN
<p class="has-text-align-left" value="<amp-fit-text layout="fixed-height" min-font-size="6" max-font-size="72" height="80"><img class="wp-image-7168" style="width:200px;" src="https://leaderinfluence.files.wordpress.com/2020/12/db3-1.jpg&quot; alt="">

<p class="has-text-align-left" value="<amp-fit-text layout="fixed-height" min-font-size="6" max-font-size="72" height="80">D<em>enis is a former VP of Safety, HR and Risk Management and is currently a Director of Health & Safety for a major supply chain organization. As an Executive Director of the John Maxwell Group, Denis is a certified leadership coach, trainer, keynote speaker, and DISC Behavior Consultant. He is a passionate person of influence committed to teaching and communicating practical and relevant influencing techniques. His unique passionate and emotionally driven style resonates with many, creating a desire to become an effective leader. Denis </em>c<em>an be reach by email at; dbaker@leaderinfluence.net to receive more information on improving your leadership and increasing your teams performance.</em>Denis is a former VP of Safety, HR and Risk Management and is currently a Director of Health & Safety for a major supply chain organization. As an Executive Director of the John Maxwell Group, Denis is a certified leadership coach, trainer, keynote speaker, and DISC Behavior Consultant. He is a passionate person of influence committed to teaching and communicating practical and relevant influencing techniques. His unique passionate and emotionally driven style resonates with many, creating a desire to become an effective leader. Denis can be reach by email at; dbaker@leaderinfluence.net to receive more information on improving your leadership and increasing your teams performance.

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WHAT WILL YOUR LEADERSHIP LOOK LIKE IN 2020

“Don’t Fool Yourself; LEADERSHIP IS HARD!”

In my effort to cultivate and grow my leadership, I find it challenging to stay the course and achieve what I read, witness, and teach. In fact, I often find myself telling people one thing and doing the exact opposite. Doing that can hurt those you lead, coach, mentor, or teach. If you don’t improve, you will ultimately lose respect, trust, and, eventually, the ability to influence. 

As 2020 approaches, I decided to evaluate my leadership abilities and identify those things I do well and those areas where I need to improve. The last four years have been a personal leadership challenge for me. I’ve had a job change that put me in a role with no direct reports and limited my decision-making authority. I’ve had to learn to lead differently. The term; “influence without authority” has become an actual reality challenge for me.

During my self-evaluation, I identified my top 5 strengths in leading others and having a strong influence on the decision making process.

1. I am a very HIGH ENERGY AND PASSIONATE leader in the areas I believe in.

2. I am willing to embrace CHANGE, even if I don’t entirely agree with it

3. I am PERSISTENT in my approach to achieving my desires, goals, and objectives

4. I am CONFIDENT in my decision making but open to ideas and suggestions

5. I am a strong ENGAGER of people

It is always good to identify your strong points, but it can be challenging to identify areas for improvement. The way I approached this was to reflect on 2019 and the many conversations, suggestions, and feedback I received throughout the year. I am always asking for feedback (although many times I don’t want to hear it or I have an excuse) 

Based on my evaluation and reflection, I will focus on building and improving the following five leadership traits in 2020. 

1. Being Clear in My Communication – I will work to enhance my communication approach through tone and word choices. Working to pull my feelings and frustration back and undoubtedly transfer my thoughts, ideas, and expectations. I will explain the “why” more often and ensure people are well informed. People want to be “in the know.” People want to deliver expectations, but can’t be successful if we don’t clearly and successfully communicate. They also want to know what the rewards are for good work and the consequences for sub-standard work.

2. Build Stronger Relationships – Relationships are critical to leadership. Strong relationships build trust and respect and offer the opportunity to influence. I will work to be present with my customers, leaders, and the workforce. I will reach out for general conversations and make sure I follow-up with the right people. I will work to show how much I care about all facets of the business. It is said, “People don’t care how much you know until they know how much you care!” They are looking for you to care for them and build a working relationship. I will work harder to learn and remember names and recognize that life is going on outside of work.

3. Humble Myself – I am am very confident in my role but must be better at leading with humility. I don’t know everything and always make the right decisions, but I will work diligently to illustrate my knowledge through the quality of my choices. I will recognize all persons, regardless of position, and work to realize that no one is any more important than anyone else. I will demonstrate this through my actions and interactions. I will let each know how important they are by involving them and getting their brains in the game.

4. Be a Stronger Encourager – I will continuously look for and recognize the great work people are doing. I will express my gratitude and exemplify the positive difference they are making. I will encourage them for their actions, the work they perform, and the value they add.

5. Have Courage – I understand creativity and innovation drive progress and performance. I will make bold decisions, push back when needed, but fully support the final decision. I will have difficult conversations when necessary, and I will do the difficult right things.

With a new year and new decade roll into place, I feel like it is the optimal time to increase my influence and achieve more than I ever have. I don’t know where most of you fall within your leadership needs (unless I know you). Still, I believe the results from my self-evaluation will encourage many of you to look within yourself, identify areas of improvement, and make the necessary changes to become a stronger influencer and more effective leader.

PERSONALITY BASED GOAL SETTING

Our personality impacts everything we do; how we respond to pressure, how we network, socialize, and react when there is an emergency. Our personality is something that we cannot escape. When I reflect upon those who are successful, I see bold individuals who are assured within. They know what they are good at and they maximize upon those strengths. Successful people, regardless of their industry, are always boldly self-aware.

With the beginning of 2019, the New Year provides us with an opportunity to build upon the experiences and lessons learned from the previous year. I don’t believe we ever truly start over, instead; we build upon our achievements and/or the lessons learned from past failures and shortfalls. In retrospect, one of the things I’ve gleaned over the past couple of years is that our personality identifies our strengths and weaknesses. It directly affects our ability to achieve our goals and meet our objectives.

As a DISC Behavioral Consultant, I’ve learned to identify personality types through consultation, and help others develop goals that coincide with their character. In doing so, individuals maximize their opportunity for achievement.

These 3 actions will help individuals streamline their personal goals:

  • Tailor your conversation based on personality traits. This gives you the ability to make adjustments within the discussion to lead the path forward.
  • Generate goals that motivate the person to put in the necessary effort to achieve each one.
  • Identify areas to stretch the individual and achieve things that will take a focused effort.

By successfully implementing these 3 things into the development of goals, I believe we give people the ability to be successful and achieve more than they might expect.

So how do we set goals based upon a person’s personality? To answer this question, I will identify methods that reflect the DISC personality styles in general. I’ll use the behavioral traits and the typical strengths and weaknesses of each personality style. Let’s take a look at how to set goals for each personality style.

Dominant

People with dominant personalities are direct, decisive, problem solvers, risk takers, and self-starters. People with a strong dominant personality are hard-charging, get-it-done kind of people! I identify with this particular personality type. I tend to set very ambitious, lofty goals. However, if I don’t see immediate results, I’ll quickly lose motivation.

People you identify as having a dominant personality need to have goals that meet the following parameters;

  • Identify a few more than required. If you want 3-5 goals, a dominant person will set 7-10.
  • Make the majority of the goals short-term. This serves as motivation to accomplish many things.
  • Set a couple of long-term goals with the expectation to endure until the end.
  • Each goal must be clearly identified and the timeline for completion well established.
  • Establish regular one-on-one follow-ups and progress meetings.

When developing goals for a dominant personality consider the following:

POSITIVE CHARACTERISTICS

  1. Autocratic in teams and will rise to the top in a crisis
  2. Good at providing direction and leadership
  3. High assertiveness
  4. They have a clear idea of their ambitions and goals and will push hard for accomplishment
  5. Function well with heavy workloads
  6. Very competitive attitude
  7. Welcomes new challenges
  8. Tend to follow their own ideas

AREAS FOR GROWTH

  1. LEARN TO LISTEN MORE AND SPEAK LESS
  2. Gather consensus on decisions
  3. Don’t act alone
  4. Learn to answer the question “why” when asked about decisions and proposals
  5. Work on body language and tone of voice when dealing with frustration
  6. Focus on developing sincere personal relationships
  7. Can intimidate others
Influential

People with an influential personality are enthusiastic, trusting, optimistic, persuasive, talkative, impulsive and emotional. They are just pure FUN! They are the life of the party and are typically the ones we talk about after the Christmas party. They love to set goals and dream about the things they want to achieve.

These fun-loving social characters need to have goals that meet the following parameters:

  • Harness their enthusiasm when identifying goals
  • Identify goals that will move the company forward and acknowledge their value
  • Clearly define the steps to achieve each goal and have them focus on each stage before moving onto the next
  • Set smaller goals
  • Identify the timeline for each goal
  • Prioritize each goal for the company and the individual
  • Establish regular one-on-one meetings to verify progress and determine the next steps for successful performance

When developing goals for those with an influencing personality style, consider;

POSITIVE CHARACTERISTICS

  1. Great communicators who are both influential and inspirational
  2. Have the ability to motivate others
  3. Great advocates of change and deal well with change themselves
  4. People are drawn to them, thus creating a great opportunity to lead others
  5. Positive attitude
  6. Great at brainstorming and visionary projects

AREAS FOR GROWTH

  1. Impulsive in decision making
  2. Can be slow to action (a lot of talk, but little action)
  3. Need to exercise control over actions, words, and emotions
  4. Need to talk less and listen more
  5. Tends to over-promise
Steady

The steady personalities are good listeners, team players, possessive, steady and predictable. They are understanding and friendly relationship-based people. Goal setting usually means change is coming, which immediately causes tension for a steady personality—because they don’t like change.

If you see yourself as a person with a steady personality or will be working to set goals with someone described above, consider:

  • Goals that establish step by step directions with a clearly defined plan for achievement
  • Establish the benefit for achieving each goal
  • Needs more time to develop their goals
  • Set timelines for each goal and hold them to it

Consider the following when developing goals for the person with a steady personality:

POSITIVE CHARACTERISTICS

  1. Supportive and natural relationship builders
  2. Grounded in reality and common sense
  3. Talented multi-taskers
  4. Patient
  5. Loyal
  6. Even-tempered
  7. Peacemakers in groups and teams

AREAS FOR GROWTH

  1. Struggles with change and making adjustments
  2. Can be overly agreeable
  3. Tends to put other’s needs before theirs
  4. Need to be more direct in their interactions with others
  5. Their pace tends to be slow, thus causing them to miss deadlines
Compliant

A person with a compliant personality is accurate, analytical, conscientious, careful, precise, meticulous and systematic.  Those with a complaint personality are very focused on procedure and making sure things are done the right way. They don’t have a problem with setting goals, but they do need help prioritizing. A compliant personality wants to accomplish EVERYTHING!

To set effective goals, a person with a compliant personality must consider:

  • Start the process early!
  • Focusing on goals that are important to YOU!
  • Ensure each goal is practical and detailed
  • Create clear, identifiable goals that establish their role within the group, department, and organization
  • Establish data-driven goals that focus on details others may not see
  • Stretch the person by developing one or two visionary goals

As you consider developing goals for the compliant personality, consider the following:

POSITIVE CHARACTERISTICS

  1. Instinctive organizers
  2. Excellent at creating and maintaining systems and processes
  3. Consistent in their approach
  4. Will see projects through until completion
  5. Strive for a diplomatic approach
  6. Strive for a group and team consensus

AREAS FOR GROWTH

  1. Tend to be critical of others
  2. Consider other’s ideas and methods
  3. Need to speed up to help the team or group accomplish their goals
  4. Work on focusing more on building strong relationships
  5. Make faster-informed decisions
  6. Take more risks

Final Thoughts

Each one of us has a unique personality style. Sure, we can put people in “personality” buckets, but that only helps to identify our approach. As leaders, we must know our coworkers and ourselves well enough to understand what motivates them and how they react to different situations. Knowing a person’s personality style can proactively help you and your employees make adjustments. Consider the information presented and strive to achieve your personal best and the best from your employees in 2019!

Denis is an Executive Director at the John Maxwell Group, is a certified leadership coach, trainer, keynote speaker, and DISC Behavior, Consultant. He is a passionate person of influence committed to teaching and communicating practical and relevant influencing techniques.  His unique passionate and emotionally driven style resonates with many, creating a desire to become an effective leader.  

You can contact Denis at dbaker@leaderinfluence.net for information on coaching, training, DISC Behavioral consulting or to be an inspirational speaker at your next event.

Trust, The Glue That Bonds Relationships

“The best way to find out if you can trust somebody is to trust them.” ~Ernest Hemingway

According to Steven Covey, “Trust is the glue of life.  It’s the most essential ingredient in effective communication.  It’s the foundational principle that upholds all relationships”. Trust is crucial in the leadership process.  In fact, trust is required for effective leadership.  Trust can be described simply by comparing it to pocket change.  Every right decision puts change in your pocket.  Every poor decision takes change from your pocket.  The key is to increase your pocket change, rather than always paying it out.  Sure we all make mistakes. And each mistake cost us some coins from our pocket.  However, employees are tolerant of mistakes as long as we are transparent, quick to humility and strive to regain their confidence.

In his book, Leadership 101, John Maxwell shares three qualities a leader must exhibit to gain trust; competence, connection and character.  Violate any one of these three qualities, and you will lose the trust of those who follow.  Trust is doing what’s right because it’s right.  Mackey and Sisodia state in their book, Conscious Capitalism; “the right actions undertaken for the right reasons generally lead to good outcomes over time.”  I don’t think anyone can remain a leader if he or she continues to make poor decisions and break the trust of employees.  When we break trust, we damage the relationship. Relationships can be repaired, but with much work and effort.

In fact, a leader can’t be a leader if there is no trust because trust leads to influence.  If people don’t trust you, you can’t have influence.  Without influence, you can’t lead.

Build sincere relationships and out of your sincerity, will come trust. Only then will you be able to influence and achieve effective leadership.

trust-fall

Self-Leadership, My Most Difficult Challenge

businesswoman hands holding sign find your way text messageWhy is leading myself more difficult than leading others? I ask myself this question EVERY SINGLE day!

Why do I say or do things I know are wrong (there is a biblical reference here)? It happens at home, work, with my wife, with my co-workers and those I love and lead.

The answer is simple. There are areas I don’t see until they sprout up. In fact, I believe there are times I don’t see myself from a realistic point. I see myself from my intentions, AND others see me through my actions and words.  I should probably also admit that I see my intentions from the training and talks I give.

self-lead 2.jpg

While I speak of myself, I am sure I’m not alone.  But how does one address this issue? Answer, look for the blind spots and deal with them! However, how do we identify the blind spots?  I look personally to three source for my self-leadership:

  1. Scripture
  2. My wife
  3. Co-workers and staff

These sources provide direct and/or indirect insights to the areas I need to change or improve.  With this information, I can apply these five principles.

  1. Control Emotions –  Like anyone else, leaders have  emotions.  In fact, I believe a leader’s emotions can be more powerful due to the passion and desire for success they possess.  However, a good leader knows how to control their emotions and display or delay them based on the situation.
  2. Meditate – Leaders are achievers.  And that means they hit the ground running, which leaves little time to stop and think.  Spend 30-45 minutes every morning mediating on the things that matter and planning your day.
  3. Focus Your Effort Where it Matters– A good leader wants to achieve more.  They are never satisfied with their achievements. For me, I tend to want to fix everything and solve everyone’s problems. However, to be effective we must learn to focus our efforts on what really matters.  I heard John Maxwell say, ” You can’t be 100% all the time.” I find that statement very true.  We must identify the times and events where we need to be 100% .  Everything else gets a good effort,  just not our best.
  4. Serve Others – Zig Ziggler said, You can have everything in life, if you will just help enough other people get what they want.”  I am finding this to be very true.  Not from a selfish perspective, but simply from putting others first in every action or decision. Throughout my career, I have seen and reaped the benefits of putting others first by gaining their respect, commitment and dedication.  I simply look at it as, “you reap what you sow.”
  5. Get a Coach and/or Mentor – We all need to keep our minds sharp and our thoughts and ideas flowing freely.  Our minds can freeze or we experience those “blind spots” that throw us for a loop.  As a Coach and Mentor, I see the benefit from asking stimulating questions and the ability to seek wisdom and advice from others. I personally have at least five mentors that I can rely on for helping to address questions or walk me through situations.  I sleep better knowing I have access to these individuals.  I also can call several coaching colleagues for encouragement and guidance when needed.

Take the time to evaluate the effectiveness of your self-leadership to these five principles. Then establish a process where you consistently work to apply these principles and improve where needed.

A leader’s greatest challenge and most difficult task, is self-leadership. If you lead yourself correctly, you will influence others and they will follow.  Failure to manage your self-leadership will create a loss of respect and the inability to influence, causing people to leave and follow others.

self-lead 1.jpeg

READY, FIRE, AIM, The Initiative Concept for Leadership Abundance and Success

Ready Fire AimIf you know what to do, then just do it!  I could probably stop right there and have the shortest blog I’ve ever written.  But that would be boring.

As a leader, one of the most frustrating things is to have someone on my team not take the initiative to make things happen.  Instead they sit back and wait for direction, or constantly need my approval that their path or ideas are right.

I want people that are willing to take risks, learn from their mistakes and accomplish what they never thought could be done.  I encourage and expect my staff to embrace the idea of READY, FIRE, AIM!  A concept I learned years ago and I have refined recently.

Let me break the term down:

  • READY – Identify what needs to be accomplished and evaluate what it takes to fully and completely accomplish the task or idea.
  • FIRE – Go do it!  Don’t wait.  Be the swoosh in NIKE and “Just Do It.”  For my inner circle, there are very few times where this concept wouldn’t apply.
  • AIM – Once you “Do It”, then tweek as needed.  If you did your due diligence in the READY phase, there should be very little need to correct things.

These three simple words can create extreme success in your leadership and success in the workplace.

Here are three examples of people who embraced the concept of READY, FIRE, AIM:

  1. Elon Musk – When you make millions off of an internet company like PayPal, the world generally expects you to, well, create and make more millions off of another internet company. But Elon Musk’s dreams lay elsewhere: Rather than follow a more conventional career path, Musk took the money he had made at PayPal and invested it in two of his own highly innovative startups, SpaceX and Tesla. Though his attempt at operating these two ventures at once nearly sent both companies into bankruptcy, it seems to have ultimately paid off—today, both SpaceX and Tesla thrive.
  2. Sylvester Stallone – With a baby on the way and too little money to pay the rent on his Hollywood apartment, Sylvester Stallone sat down and wrote the screenplay for Rocky in less than four days. Producers loved it and offered him big bucks to bring the story to life—but Stallone, as down-and-out as he was, refused to take any offer if he wasn’t allowed to play the lead role in the film.  Rocky ultimately ended up pulling in millions of dollars and skyrocketing Sly into fame.
  3. Travis Kalanick: Uber – Travis is a great example of Ready, Fire, Aim.  If he become discouraged with failure, Uber wouldn’t exist.  Founded the company Scour Inc., a multimedia search engine, and Scour Exchange, a peer-to-peer file sharing service. Two years later, the company would come under fire from several big name music and film agencies for copyright infringement, forcing Scour to eventually succumb to bankruptcy.  In 2007, Kalanick and Garrett Camp founded Uber. After facing some early competition and funding concerns, the ridesharing app is now the most widely used app of its kind. Kalanick created three companies; one failed, but that did not stop him from taking the risk.

Taking initiative is an important part of most any job and is critical to increasing your influence and ultimately your leadership.  However, the reality is that not many of us will not end up as successful as Elton, Sylvester or Travis.  But I can say people who take initiative, are people I want in my inner circle.  And I bet that is the way many leaders feel.

I agree with Conrad Hilton said, “Success seems to be connected with action.  Successful people keep moving,.  They make mistakes, but they don’t quit.” 

Don’t keep talking about it, just “DO IT.”

swoosh

2017 GOALS, blah, blah, blah……

As 2017 swings into full gear, I’ve slowly been thinking about what I need to have as my professional and personal goals. My staff and I created a strategic plan, I’ve had each of them create a list of achievable and measurable goals. But for me, well I just can’t seem to get the motivation to generate a list. When I think about it, all I hear in my head are different songs or I’m thinking about what I need to be doing.

Goals…Blah, blah, blah………

He faces difficulties

Then it hit me!

I recently identified four focus areas that apply to my professional and personal life. I thought, why not use them as my goals? So that is exactly what I did!

So for 2017, I don’t have any professional or personal goals, but rather I have four areas of focus!

MAINTAIN PERSISTENCE

Jim Rohn said, If you are persistent, you will get it. If you are consistent you will keep it.” I tell professionals all the time, “in order to achieve behavior modification and ensure sustainable change, we must always be persistent in our expectations, regardless of who and what it is.”  It’s hard to be persistent everyday, every moment, every time. Some days, you simply want to act as if you never saw or heard it. However, persistence establishes expectations and I believe expectations will generate results. My focus is to be more persistent in what I believe is right. I won’t let personalities or politics dictate my actions, but rather find ways to persistently influence for performance.

BE MORE CONSISTENT

Bruce Lee said it so well, “Long term consistency, trumps short-term intensity.” Being consistent in what we do and how we do it, adds stability and expectation to those we lead. Employees need consistent leadership for consistent direction. When you integrate consistency into your life, you realize the reward comes as a result of a process. My focus is to show greater consistency in 2017. I’ll accomplish this by thinking before I speak, and not reacting to a situation. I want to be methodical in my decisions, interactions and actions. Consistency is essential to change and change is needed in my professional and personal life.

HAVE A GREATER SENSE OF URGENCY

Jim Rohn said, “Without a sense of urgency, desire losses its value.” When you know something has to be done, DO IT! A sense of urgency allows a person to accomplish more than others. When we realize our sense of urgency extends beyond our list of goals or projects, we generate results which create value. Value creates influence. When you can influence, you can lead anyone. The longer one waits to accomplish things, the less value one adds. I will accomplish more in 2017, in less time by having a greater sense of urgency to get more done, add more value and have more influence.

INCREASE MY PASSION

Zig Ziglar said, “Know your passion. Follow it. Dream it. Live it.”  I am constantly telling people, “ If you don’t love what you do, then go do something else.” Passion fuels results! It gives us purpose. It is what we believe in. It will turn your have-to’s into I want-to’s. Those with passion will be motivated to succeed, not settle. I have been told many times, that I am a passionate person. However, I want to increase my passion in 2017. I will do this by getting more excited, more engaged, thinking of better ways to do things, get more emotional when I don’t get the results I expected, take more risk, and dream bigger!

There you have it my focus areas for 2017. I believe these four areas will allow me to accomplish more and do it better.

focus

Consider identifying focus areas. I heard it said, “Effective leaders keep one eye one the compass and one eye on the clock.”  Commit to more focus in 2017 and become a more efficient and effective leader.

Denis is a certified Executive/Business Coach, Trainer and Keynote Speaker and owner of Leader Influence LLC. Possessing over 28 years of leadership experience in multiple industries, Denis has cultivated a unique teaching, coaching and speaking style that resonates with participants and attendees.  
He is a passionate influencer committed to teaching and communicating practical and relevant influencing techniques. His uniquely passionate and emotionally driven style resonates with many, planting a desire for change and to become a more effective leader.
Consider Denis for your leadership, personal development or team speaking, training or coaching needs.

 

 

HAPPY NEW YEAR!!!

As you enter into the new year, first reflect on your experiences in 2016 and answer these questions;

  1. Where were you successful?  Build on those.
  2. Where did you fall short? Identify what lacks and complete it successfully.
  3. Where did you flat out fail?  Learn from your mistakes and move on.
  4. Who can you help be successful? Commit to coaching that person to success.
  5. What areas do you need to improve in? Identify and commit to a daily growth plan.

“Reflection turns experiences into insight”, John C. Maxwell

Happy New Year 2017

 

EXCEED EXPECTATIONS, Your Break From Average

I recently spoke to a group of leaders with the American Society of Safety Engineers at their annual leadership Conference on this very topic.  This conference was a chance for Chapter Officers from around the world to come together and learn how to better serve their memberHand writing Expectations with marker, concept backgrounds.  This was especially significant as I currently serve as President of the Oklahoma City Chapter.  My goal was to encourage and motivate to do more than simply meet member expectations.

Expectations are a part of everything we do in our our personal and professional life.  We all grew up with certain expectations; complete your chores, do your homework, take a bath, brush your teeth, etc.  Parents, teachers, coaches and employers all have certain expectations.  If we meet those expectations, then people are happy.  If we don’t they are unhappy and there is usually an uncomfortable conversation that follows.

Look, expectations are a part of life.  There are just certain things people expect from us and we expect from others. Meeting expectations is what everyone strives for.  But, why be like everyone else?  If you can exceed expectations, you can separate yourself from others and standout from the crowd.

Let me share a story with you.

It was a Friday afternoon and I hadn’t been home in almost two weeks. I was at the airport waiting on a flight to Dallas. It was stormy throughout the western United States, but I was flying from Boston so I didn’t think anything of it.  As I checked the monitor, I noticed my flight had been delayed 45 minutes.  I was annoyed, but that is how it goes sometimes, right?   Well those 45 minutes turned into another 45 minutes, then 3 hrs. NOW, I wasn’t only annoyed but mad! And SO WAS EVERYONE ELSE AT THE GATE!

However, after a few minutes of complaining and multiple very loud sighs, something starting to happen at the gate.  Airline workers started handing out drinks and snacks.   I noticed a slight shift in the mood, including myself.  I could actually hear some laughs and positive comments.

Well, after what seemed like a fairly short time, it was finally time to get on the plane and head south. The mood turned even better when the Flight Attendant announced that we would be receiving free drinks due to the delay. SWEET!!!!!

The plane was buzzing a little louder (I felt like I was on a flight to Las Vegas with a bachelorette party or something) and the mood seemed a lot more cheerful. People seemed happy and the flight went very quickly. Before I knew it we were landing in Dallas.

So let me ask you a question.  Do you think the airline met or exceeded my expectations?

Well of course they EXCEEDED my expectations!  We arrived at our destination safely. And we were given special treatment for the inconvenience.

By the airline becoming situationally aware with the passenger’s disappointment and recognizing the importance of home and family, they wanted to do something to exceed passenger expectations.  Sure they didn’t meet the initial on time expectation, but rather than sitting around dealing with the multiple complaints, they recognized the situation and quickly did what they could to accommodate in whatever way made sense.

As I grow in my personal and professional leadership, I realize everyone wants to meet expectations.  People work very hard to meet expectations and simply getting by.  However, that creates a bottleneck to performance and ultimately slows a person’s promotional and career advancement.

To excel in one’s personal and professional efforts, there must be something which separates them from others.  They must stand out.  Their work and effort must be above others.  It is easy to blend into the crowd and be average.   However, for those who want to advance and achieve something more than average, they must exceed expectations.  Average doesn’t get you into the MLB, NFL or NBA.  It doesn’t get you a job as CEO of a Fortune 500 company.  In fact, average will not get your resume past most employers initial screening and it certainly won’t get you past the initial interview.

So how does someone exceed expectations?  I’m glad you asked that question.  I have some tips and insights that create a mindset to exceed expectations.  These are activities, expectations and insights I personally use when evaluating the expectations others have for me and I have for myself.

Read and reflect on these and put them in context to your specific needs, desires and situation.  I think you will find these useful and effective.

9 Personal Insights about expectations:

  1. I realize disappointment is simply the gap between expectations and reality-Learn to recognize this and take action early to prevent any gaps.
  2. I consistently strive to exceed expectations and impress every time, through everything I do – Regardless of what I gain.
  3. I realize the only person that can raise my standard of expectations is………….ME! Always strive to exceed expectations.
  4. I expect more from myself than others expect from me – I am never satisfied with yesterday!
  5. I realize it is impossible to offer excuses and still exceed expectation – Excuses deteriorate respect and stop you in your tracks!
  6. I realize focusing is the single-most important skill in exceeding expectations.  Learn to focus and learn what it takes to stay focused even when their are distractions.
  7. Did you know only 2% of people consistently exceed expectations–  80% don’t meet expectations.
  8. Meeting expectations is average – If you want to be average, do something else and don’t let the door hit you on the way out.
  9. You are never going to be excellent in your weaknesses – No matter how hard you work. Exceed expectations where you know you are good.

10 Thoughts, Tips and Actions that will help you EXCEEED EXPECTATIONS:

  1. Expect more from yourself than anyone else – Integrity begins with you.
  2. Refuse to live off the past – Yesterday ended last night, Get Over It!  However, never be satisfied with yesterday.
  3. Don’t use your relationships to cover your failures or shortcomings “We’re Friends” is abused!
  4. RESPECT must be earned DAILY!!! – Earn respect by doing the difficult right things
  5. Ask for feedback , all the time and after every activity- If you are good, feedback will improve you, if you are bad, feedback will make you better.
  6. I only travel the high road with others – IN BUSINESS IT MIGHT NOT MAKE SENSE, BUT IN LIFE IT MEANS EVERYTHING
  7. I give 100% at key times everyday – What are the events, people that require my best?
  8. I value people too much to not give them my best- Character, People, Perspective, Attitude and Passion Matter
  9. I exceed expectations because I bring people around me who exceed expectations My performance increases as I surround myself with those who exceed expectations.

I heard John Maxwell tell a story about his grandson, Troy. Troy had recently graduated from college and quickly got his first job.   As they were having lunch one day, John asked Troy if he knew how to set himself apart from the rest of the employees. Troy simply shrugged his shoulders.  John said;

“you have to do something quickly to set your self apart from the rest of the employees, otherwise you will just be another employee.”

Here is what John told Troy to do:

  1. You must work harder than everyone else – come in early and stay late. Eat in for lunch most times.
  2. Do something for somebody that is not your job.  Make a point to do something for someone everyday that is not your job.
  3. Make an appointment with your leader (boss) and thank him/her for your job. Express gratitude and humility.

I’d say these three things will exceed everyone’s expectations.Exceeding expectations will set you apart from everyone else. That opens the door for a bright and successful future.

DON’T BE AVERAGE………AVERAGE IS BORING!!!  STRIVE TO EXCEED EXPECTATIONS IN EVERYTHING YOU DO!

Exceed to Succeed Extra Credit Above and Beyond Ruler