Why Did You Send That? 11 Rules for Responding to Emails

Our words drive the intended outcome and creates the influence you desire. So the words we choose to respond to an email determines the effectiveness of your response.

What Message Are You Sending? 8 Principles for Sending Effective Text- Part 3 of 3

Texting is an easy and quick way to communicate to one or more people. However, it is also an easy and quick way to offend, ands mis-communicate.

What Message Are You Sending? PART 2 of 3 – 11 Rules and Etiquette for Crafting and Sending Effective Emails

The way you craft or respond to an email determines the effectiveness of your words. That drives the intended outcome and creates the influence you desire.