Here are seven (8) texting principles I found to be very helpful:
- Be careful with abbreviations. Texting is meant to be a fast form of communication, so we tend to use abbreviations and shortcuts such as “np” (no problem) or “u” (you). But there is such a thing as an inappropriate abbreviation and acronym.
- Watch your tone. Texting is a fast and easy. Make sure you use words that set your intended, not perceived tone.
- Never send bad news via text. I had a CEO fire two VP’s via text. I was shocked. Guess he was scared of them. Keep texting positive or neutral.
- Don’t change meeting times or venues in a text. However, you can confirm meeting times or places through text.
- Double check when using the voice-to-text feature. The translation can be tricky.
- Don’t text during a meeting or presentation. This action is just rude! Even if you are doing it under the table or behind a book, the presenter can tell. As a speaker and trainer, it offends me when I see people looking at their phones.
- Darn, autocorrect! This feature bites me often. Watch the auto correct feature. An excellent way to fix this is to READ your text before you hit send.
- Don’t text and drive – This is a killer. 35% of all vehicle fatalities involve texting and driving. Even people who text and drive, hate people who text and drive.
By following these simple rules and abiding by proper etiquette, mastering the ability to craft and send valid emails and text can be easy. I crafted this blog, not only because of my shortcomings but also my frustrations.
How we respond to emails and text can result in positive or negative consequences and determine our influence on others. Spend the effort and time to make sure your texts and emails reflect your intended message.