Texting is an easy and quick way to communicate to one or more people. However, it is also an easy and quick way to offend, ands mis-communicate.
The way you craft or respond to an email determines the effectiveness of your words. That drives the intended outcome and creates the influence you desire.
Email and texting should never be a substitute for face to face communication or phone conversation. However, if crafted properly, these can be useful in reinforcing your ideas and increasing your influence.
You’ve been there. You get an email from a colleague that is accusatory or is downright rude and inappropriate. The email is addressed to several people. As you read the … Continue reading AVOID SENDING THE WRONG MESSAGE, Email and Texting Etiquette for Leaders