LEADING PEOPLE IN A TIME OF CRISIS

“You cannot escape the responsibility of tomorrow by evading today.”

Abraham Lincoln

The world is in unequaled times with the COVID-19 crisis. The history of the world has experienced many different types of crises throughout the ages. But, anyone reading this blog has never experienced what we are going through now.

The current worldwide situation has poured out anxiety, worry, and uncertainty. I’ve heard John Maxwell say, “there are no two consecutive good days in the life of a leader.” Admittedly, that statement got your attention. Think about the day before your organization enacted the “Crisis Management Team” or began developing policies and procedures that shook up and changed everything you’ve were doing. What was the day like before that?. Maybe you accomplished several goals, perhaps you made the most substantial sell of your career, or were promoted! I’m sure you and your significant other or family enjoyed a beautiful sunny day where enjoyed a great dinner, or maybe you got pizza and ice cream for the family.

There are no two consecutive good days in the life of a leader.”

John Maxwell

Then you wake up the next morning and – BAM, everything you know has been turned upside down, and you are put in a position to lead through a crisis! We are all in it now.

As you grow in your leadership, you are given more responsibility, and that responsibility results in you facing more challenging and demanding decisions. Those decisions may be cut and dry, but in this current crisis, I would expect many leaders are experiencing the most difficult decisions in their LIFE! The most influential leaders in the world are put in situations where they are being advised of many new and unknown situations and conditions and are being forced to make decisions that affect the lives of people and the future of business and society!

The truth about leadership is it does not exist for the leader, but the led.

Denis Baker

The truth about leadership is it does not exist for the leader, but the led. Leaders are principally unnecessary in times of peace and tranquility. In those cases, a manager will suffice. But when people face a seemingly insurmountable problem or crisis, they instinctively look to leaders to lead the way. John Maxwell says, “a leader is one that knows the way, shows the way and goes the way.” True leaders are those who can move people from where they are to where they need to be. They are problem solvers and help people see the light at the end of the tunnel.

So how should we lead in frightening times?

  1. Be visible. When times are challenging, leaders need to be seen and felt. It’s not the time to retreat and try to figure things out behind closed doors. You must put yourself forward as someone that people can talk to or turn to when their fears overwhelm. People want a leader that knows where they are going and shows them how to get there.
  2. Make the horror concrete. Abraham Lincoln said, “A leader must make whatever horror exists concrete. Only then will people be able to break it apart.”. Max Dupree said, “the first responsibility of a leader is to define reality.”—that means acknowledging what’s going on around us. WE cannot lead through a crisis if we’re unwilling to recognize people are scared, or that the situation is frightful.
  3. Brighten the mood.  Point beyond the fear to a brighter day. Remind people of what the Psalmist said: “Nights of crying your eyes out give way to days of laughter.” Leaders must communicate to their people the hope on the other side of the situation.
  4. Be cautious with predictions, but lead the path forward. Don’t communicate an ending or way that won’t take place. When leading people, look beyond the crisis, but don’t predict exactly how things will work out. The simple truth is you don’t know, and that’s okay. You’re not a predictor of the future, but rather an examiner of the current times.  People don’t expect you to know the future but get them there. Clear communication will give people the energy and hope to engage in the necessary activities. 

“The first responsibility of a leader is to define reality.”

Max Dupree

We are in a time desperate for strong leadership. Government, businesses, churches, and families are all facing huge problems that only influential leaders can take on. If there was ever a time for your leadership to make a lasting contribution, it is NOW!

Will you rise to the challenge?

undefinedDenis is a former VP of Safety, HR and Risk Management As an Executive Director of the John Maxwell Group, Denis is a certified leadership coach, trainer, keynote speaker, and DISC Behavior Consultant. He is a passionate person of influence committed to teaching and communicating practical and relevant influencing techniques.  His unique passionate and emotionally driven style resonates with many, creating a desire to become an effective leader.  

You can contact Denis at dbaker@leaderinfluence.net for information on coaching, leadership, team and culture change training, DISC Behavioral consulting or to be an inspirational speaker at your next event.

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